Technology Pointe Blog

Technology Pointe has been serving the Round Rock area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Selecting an IT Managed Service Provider

3 Things to Consider

  1. Alignment with your Industry
  2. Proactive Approach
  3. Financial Stability and Reputation

Setting the Stage

Selecting MSP2

In the eyes of today’s Chief Executive Officers (CEOs), embracing new technologies such as mobile, cloud and analytics is one of the key strategic priorities for increasing engagement with their clients. This undertaking falls on the person responsible  for their business’s technology, and they are being asked to adopt these new technologies utilizing less resources and less expertise than a managed service provider. This pressure will persist as the business continues to grow, making it difficult for the IT person or organization to continue to go it alone.   At some point, a company will look to trust an IT managed service provider for assistance in quickly responding to business demands and in helping them adopt new technological innovations.

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How Do I Spot a Fake Email?

I was hoping not to have to write this blog.  I thought I would be retired by now.  You see, I received an email from a Prince in a country I can’t even pronounce.  He was in a jam and wanted to transfer his kingdom's wealth to me.  All I had to do was hold the money for him until

 
  Fake Emails (ID 21184).png


he was safe, and he would pay me 1 million dollars for my trouble!  Of course, he needed my bank account and social security numbers in order to make the transfer.  Seemed like a win – win to me…

I can’t believe it has come to this, but these days it is scary to open emails.  Who knows what lurks behind those links; Malware, Viruses, Crypto locker, and a whole host of other dreadful things can happen if you click on the wrong link.

IT companies like Technology Pointe keep the bad guys out and protect your systems by putting up firewalls and installing anti-virus programs along with a lengthy list of other protection devices.  The bad guys know this, so they go after an easier target, the end-user.  When you hear stories in the news about large chain stores getting their network “hacked”, that is rarely what happened.  The real story is that they were allowed into the systems by end-users inadvertently installing malicious code and opening the door for them.

So, what can you do?  I am going to reveal to you a few tricks we use to validate whether emails are real or fake.  There is no way for me to give you an absolute guaranty this will catch all fake emails, but it will certainly show you how to spot and stop most them.

There are three things you will want to remember if you are questioning if an email is real:

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Need Some Help Selecting Your ERP?

Is selecting your ERP a bigger task than you thought 3

Your manufacturing company most likely has an enterprise resource planning (ERP) system, or is considering one. While ERP is a critical component for any manufacturer, the selection, implementation and on-going support of an ERP can involve lots of people, products and companies. 

Technology Pointe does not sell or partner with any ERP vendors, we are just here to help as your manufacturing CIO. We have experience with several ERP systems and have managed implementations for software such as:   

  • Infor Syteline & Cloudsuite Industrial
  • CETEC
  • Misys
  • Microsoft Dynamics
  • Fishbowl 
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Are you Ransomware Ready?

Four percent of companies say they are “very confident” in their ability to protect themselves against ransomware attacks, meaning 96% are not quite so confident.

Ransomware exploits a company’s weakest link: The Employees!

Ransomware

Ransomware is a type of malware that prevents you from accessing your data until you pay a ransom which can be quite expensive.  The number of ransomware attacks have been growing rapidly since 2015.  Last year, the occurrence of ransomware attacks nearly doubled, showing a 172% increase in the first half of 2016 compared to the whole of 2015.  

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Deeper Dive - Benefits of having CIO Guidance for your Business

Tech Pointe Blog Photo CIO Guidance

Last month, our CIO Dustin talked about 5 great reasons your business should have CIO Guidance.  These 5 reasons were Budgeting, Reach, Vendor Management, Purchasing and Office Moves.  

This month, I would like to dive a little deeper and focus on the “I” in CIO.   CIO stands for Chief Information Officer.   Getting a handle on your information will become a lever helping you run your business.  This could be the pivotal component in creating a competitive advantage.    

Here are 3 ways you can use the information in your business

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