Technology Pointe Blog

Technology Pointe has been serving the Round Rock area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What do you mean my cloud isn't backed up?

Several months ago we started working with a new client who had several hundred websites hosted in the cloud. As we started managing their environment, they were surprised to learn that their cloud environment was not being backed up. If they had accidentally deleted a file or made a bad change, the cloud environment did not provide a way to restore.  Luckily, the cloud provider had an add-on service for providing backups that we quickly setup.

Several months ago we started working with a new client who had several hundred websites hosted in the cloud. As we started managing their environment, they were surprised to learn that their cloud environment was not being backed up. If they had accidentally deleted a file or made a bad change, the cloud environment did not provide a way to restore.  Luckily, the cloud provider had an add-on service for providing backups that we quickly setup.

There are a few things to consider with any cloud service:

- Backups: Are they included? How long are they retained? How long does it take to restore?

- High Availability: Some cloud environments will require advanced configuration if you need them up 24x7, such as taking advantage of availability zones. What is your risk for outage? What does the cloud provider offer to increase the availability of your servers?

- Redundancy & Security: How resiliant is the cloud? Some clouds end up being a server rack in a closet in somebody's office.

Questions like these are the ones Technology Pointe recognizes to ask. After all, we built our own cloud in 2007 and have been managing other clouds as well. Our quarterly virtual CIO meeting will go over your entire IT environment to make sure you are aware of potential risk areas such as these. Additionally, the Technology Pointe cloud provides high availability, backups, unparalleled support, and all for a low monthly rate with no long term contract.

How robust is your cloud?

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Tuesday, 25 April 2017

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