Technology Pointe Blog

Technology Pointe has been serving the Round Rock area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Could Your Business Handle a Snow Day?

SnowDay Blog

During the first two weeks of January, Texas endured its first deep freeze of 2018.  Meteorologists posted warnings about frigid temperatures, sleet, and freezing rain.  Police urged everyone to stay home due to dangerous road conditions, causing schools and local businesses to shut down out of necessity.  Phones went unanswered, customers went unaided, and companies  missed out on crucial revenue, all because of an unexpected weather delay.

As a business, Technology-Pointe, Inc. (TPI) has only experienced one previous snow day. This time, however, we had a contingency plan in place. 

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What is our Secret Sauce?

I have been asked this question many times from Office Managers to Business Owners.  I have even started asking others this question myself!  It’s a great conversation starter when at round table discussions or exchanging ideas over coffee with other business professionals.  

So what is the answer?


Secret SauceCould it be our partnerships with great companies like Dell Technologies and Microsoft?

What about all the technical experience we have here at Tech-Pointe?  We have over 20 people working here and our total years of experience in the technology field is well over 150 years.

It could be all those certifications our team has with Microsoft and Cisco.  You should see the wall they cover - over 30 major certificates!

 

 

Well it’s none of those!

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Selecting an IT Managed Service Provider

3 Things to Consider

  1. Alignment with your Industry
  2. Proactive Approach
  3. Financial Stability and Reputation

Setting the Stage

Selecting MSP2

In the eyes of today’s Chief Executive Officers (CEOs), embracing new technologies such as mobile, cloud and analytics is one of the key strategic priorities for increasing engagement with their clients. This undertaking falls on the person responsible  for their business’s technology, and they are being asked to adopt these new technologies utilizing less resources and less expertise than a managed service provider. This pressure will persist as the business continues to grow, making it difficult for the IT person or organization to continue to go it alone.   At some point, a company will look to trust an IT managed service provider for assistance in quickly responding to business demands and in helping them adopt new technological innovations.

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How Do I Spot a Fake Email?

I was hoping not to have to write this blog.  I thought I would be retired by now.  You see, I received an email from a Prince in a country I can’t even pronounce.  He was in a jam and wanted to transfer his kingdom's wealth to me.  All I had to do was hold the money for him until

 
  Fake Emails (ID 21184).png


he was safe, and he would pay me 1 million dollars for my trouble!  Of course, he needed my bank account and social security numbers in order to make the transfer.  Seemed like a win – win to me…

I can’t believe it has come to this, but these days it is scary to open emails.  Who knows what lurks behind those links; Malware, Viruses, Crypto locker, and a whole host of other dreadful things can happen if you click on the wrong link.

IT companies like Technology Pointe keep the bad guys out and protect your systems by putting up firewalls and installing anti-virus programs along with a lengthy list of other protection devices.  The bad guys know this, so they go after an easier target, the end-user.  When you hear stories in the news about large chain stores getting their network “hacked”, that is rarely what happened.  The real story is that they were allowed into the systems by end-users inadvertently installing malicious code and opening the door for them.

So, what can you do?  I am going to reveal to you a few tricks we use to validate whether emails are real or fake.  There is no way for me to give you an absolute guaranty this will catch all fake emails, but it will certainly show you how to spot and stop most them.

There are three things you will want to remember if you are questioning if an email is real:

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Need Some Help Selecting Your ERP?

Is selecting your ERP a bigger task than you thought 3

Your manufacturing company most likely has an enterprise resource planning (ERP) system, or is considering one. While ERP is a critical component for any manufacturer, the selection, implementation and on-going support of an ERP can involve lots of people, products and companies. 

Technology Pointe does not sell or partner with any ERP vendors, we are just here to help as your manufacturing CIO. We have experience with several ERP systems and have managed implementations for software such as:   

  • Infor Syteline & Cloudsuite Industrial
  • CETEC
  • Misys
  • Microsoft Dynamics
  • Fishbowl 
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