Technology Pointe Blog

Technology Pointe, Inc. has been serving the Round Rock area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What do you mean my cloud isn't backed up?

Several months ago we started working with a new client who had several hundred websites hosted in the cloud. As we started managing their environment, they were surprised to learn that their cloud environment was not being backed up. If they had accidentally deleted a file or made a bad change, the cloud environment did not provide a way to restore.  Luckily, the cloud provider had an add-on service for providing backups that we quickly setup.

Continue reading

Office Moves

One of the most complex things a business can go through is an office move. On top of how busy you already are, an entire team of people and all their equipment has to move. Over the years we have put together a checklist for our clients to help make the IT side of things go as smooth as possible.

Continue reading

Technology Pointe hires Kathy Terry to lead law firm implementations

Technology Pointe, an IT, cloud and document management services provider, has announced the hiring of Kathy Terry to oversee its document management system implementations for law firm clients.  With a growing client base of firms across Texas and an increasing focus on M-Files (www.m-files.com), Technology Pointe recognized an opportunity to combine Kathy’s extensive legal industry experience with their M-files implementations.

Continue reading

Restoring from backup - recovery time and recovery point objectives

While most businesses have become good at realizing the need for not only robust backups but storing them off-site as well, many have not considered the restore process. Being able to restore files or folders immediately is a given, but what if the whole server goes down? This is where recovery time objective (RTO) and recovery point objective (RPO) come into play.

Continue reading