Technology Pointe Blog

Technology Pointe, Inc. has been serving the Round Rock area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Making techies out of non-technical people

One of the biggest stresses for IT is supporting non-technical people. Not people that are not in IT, but people who have the exact same problem again and again, forget their passwords every week, and are using a 4 year old cell phone because they don't want to learn the newest kind (hi mom!)

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Getting to the Cloud - Part 1: What & Why

One of the first questions any potential client asks is if they should go to the cloud. A close second is what is the cloud and why would I want to go? This should give you an idea of how much momentum the cloud has, many people are asking if they should move to the cloud without knowing what it is or why. For our blog articles, I polled several customers and this post was by far the most requested.

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How did we win Best Place to Work?

technologypointe2015-750xx1956-1100-0-101 Since winning the Austin Business Journal's #1 Best Place to Work article here, everyone has been asking how did we win? What perk was it that pushed us over the top?

Want to know a secret?It wasn't a perk. Here are the key reasons I think we won, based off our company core values:

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Exchange 2013 Cumulative Updates - Failed Installations

After spending a large part of the weekend rebuilding an Exchange server, we worked with Microsoft and found out about a major change in the way Exchange 2013 handles updates. Buried within this article from the Exchange team is a key point: http://blogs.technet.com/b/exchange/archive/2013/02/08/servicing-exchange-2013.aspx

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Archiving with Exchange

Nowadays everyone wants to keep email forever. 

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