The call I dread the most came in this week. A customer had a hard disk array failure on a server, and all data along with the operating system had been lost. And for good measure it was their database server. In the old days of file level backups, this would have been catastrophic. It would take days of restoring data, reconfiguring the operating system, and reinstalling applications. But with our Advanced Disaster Recovery solution, it was a matter of booting to a recovery disk and restoring the backup images.