5 Reasons Why You Need Managed IT Services

man with hard hat and computer in front of a tall building.
Trae Cobern
by Trae Cobern
1/27/20 9:45 AM

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If you’re considering outsourcing your IT to a Managed IT provider, you’re not alone. The adoption of Managed IT services is growing exponentially, and its growth is expected to increase more than $84 billion by 2022 — a compound annual growth rate (CAGR) of 24%.

Small to medium sized businesses (SMBs) are among those realizing the benefits of Managed IT services and are fueling a lot of that growth in order to compete in the marketplace. There are a lot of reasons why Managed IT services makes sense for SMBs. Here are our top five. 

1. Improved Security and Compliance

It seems like you can’t go a week without hearing about another data breach. While major corporations typically make the headlines, smaller companies are just as susceptible to major cyberattacks, sometimes even more so. When you add the rapid adoption of IoT devices, operating systems, and other technology, the challenges mount. Staying one step ahead of hackers is extremely difficult without having proper protocols, firewalls and threat detection systems in place. 

Managed service providers are diligent about staying informed of the latest threats. They leverage the latest technologies and strategic methods to thwart the efforts of cyber criminals and implement preventative measures, including remote monitoring, automatic data backups and recovery, and timely updates. They’ll also help you develop a disaster recovery plan as part of a security strategy, and ensure compliance for industries such as finance, manufacturing, healthcare and others that handle highly sensitive data or trade secrets. Managing all these protocols and compliance requirements on your own without proper training leaves a lot of room for error.

2. Proactive Maintenance

One of the most disruptive issues businesses face is when the technology they rely so heavily upon suddenly doesn’t work the way it should. A much better approach is to mitigate the risks of system failures or breakdowns before they occur.

Reputable Managed IT providers can often resolve issues before you even know they exist through remote monitoring and proactive maintenance. They’ll keep a watchful eye on your computer network’s activities 24/7 and be alerted the moment a potential issue or bug arises. From there, they can quickly address it, oftentimes remotely so that your employees never have to miss a beat.

3. Increased Uptime

A recent study revealed that 96% of enterprises face costly IT outages, yet more than half of that downtime is avoidable. A single hour of downtime is extremely costly and leads to lost productivity, labor costs, and revenue. Once again, remote monitoring and proactive maintenance can reduce the chances of costly downtime.

While mitigating risks is vitally important, what’s sometimes not immediately recognized is the potential for a Managed IT provider to increase productivity and profits. A qualified Managed IT service will assess your company’s technology needs to help you determine which software, hardware and applications can enhance your operations and streamline workflows. Cloud computing and other innovative solutions can be implemented to maximize uptime and equip your employees with the tools they need to get the job done faster and with fewer errors and frustrations.

4. Reduced Pressure on Internal IT Staff

Perhaps you have an entire team dedicated to managing your infrastructure who feels the growing pressures to keep up with cyber threats and the changing technology landscape. Or, maybe you have a single person on staff who’s “good with computers,” and IT support is one among many hats they wear. No matter where you fall on the spectrum, a Managed IT provider can ease the burdens placed on your staff by tackling and managing many of the IT headaches that take up their time. 

This allows your staff to focus on their core responsibilities, strategic projects and initiatives that drive business growth. Finding qualified IT professionals to meet your technical needs is a major challenge in today’s tight labor market. Leveraging the expertise of a Managed IT provider means you may not need to go on the hunt for more full time IT staff and can, instead, invest a portion of what you might have spent on a technical expert’s salary in a Managed IT solution instead, maximizing your IT budget.

5. Lower Costs

When you combine all the factors noted previously, it’s easy to see how hiring a Managed IT service is cost-effective and can provide a significant return on investment. Avoiding cyberattacks, reducing the need to hire more IT staff, ensuring maximum uptime and improving productivity are all proven ways to improve profits. 

Another cost consideration is minimizing the disruptive break-fix pattern which results in erratic repair bills. Working with a managed service provider allows you to even out cash flow with set monthly payments, yet offers the flexibility to scale your technology as your business grows. 

Partnering with a Managed IT provider allows you to have enterprise-level technology without an enterprise-level budget. There are many more benefits to consider, so be sure to check out our 10 Benefits of Managed IT guide. Just click the link below. When you’re ready to explore what a Managed IT solution might look like for your business, contact the IT experts at Technology Pointe.

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